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Privacy Policy for IBR Property Services Ltd.

Last updated: 02-01-2024

1. Introduction

IBR Property Services Ltd. ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through our website and related services.

2. Information We Collect

We may collect various types of personal information, including but not limited to:

• Contact information (name, address, email, phone number)
• Property details for survey purposes
• Payment information for online transactions
• Gas boiler and property work history

3. How We Collect Information

We collect information through various channels, including:

• Information you provide when filling out forms on our website
• Correspondence via email, phone, or other communication methods
• Information collected during property surveys and work
• Online payment transactions through our website

4. Use of Information

We use the collected information for the following purposes:

• Providing property services, including surveys, reports, and work
• Processing and fulfilling online orders and payments
• Communicating with you about your orders, inquiries, and appointments
• Improving our services and website functionality
• Complying with legal and regulatory requirements

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

6. Security Measures

We take appropriate measures to protect the security of your personal information. This includes using secure servers for online transactions, encrypting sensitive information, and restricting access to your personal information to authorized personnel only.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

8. Your Choices

You have the right to:

• Access and update your personal information
• Opt-out of marketing communications
• Request the deletion of your personal information (subject to legal requirements)

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be reflected on this page with the updated date.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at info@ibrps.co.uk.

By using our website and services, you consent to the terms of this Privacy Policy.

IBR Property Services Ltd.